Thus, a brief update. I took the vehicle in for a diagnostic, and they quoted me £144 merely to send one of their experts to look at the dashboard. In addition, they will replace the screen at no cost to me if Mercedes Germany acknowledges responsibility for the issue as being the fault of the manufacturer. However, taking responsibility is a huge IF.
To keep you informed, I will
COMAND display with a white bezel possessed by someone
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Sophie_Williams2001
- Junior
- Posts: 47
- Joined: Thu Mar 03, 2022 7:55 pm
Yes, please keep us informed
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William_Brown2000
- Senior
- Posts: 94
- Joined: Wed Jul 10, 2019 2:30 pm
Hence, a brief update.
I emailed Mercedes-Benz Germany's customer care department, and they promptly contacted me back to tell me to schedule a diagnostic appointment. Mercedes-Benz Germany will investigate the claim the technician has filed and get back to me as soon as possible with their findings.
I'll give you an update once I bring the vehicle in on Monday.
I emailed Mercedes-Benz Germany's customer care department, and they promptly contacted me back to tell me to schedule a diagnostic appointment. Mercedes-Benz Germany will investigate the claim the technician has filed and get back to me as soon as possible with their findings.
I'll give you an update once I bring the vehicle in on Monday.
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BentleyOwner
- Senior
- Posts: 59
- Joined: Sun Jan 01, 2023 8:20 pm
Hello, I have the same problem; have you found a solution yet?