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2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 11:55 am
by Martin_Smith76
While driving, a red battery symbol emerged with the message "See owner’s manual." Does this relate to the need of replacing the 12V battery? I would appreciate prompt responses.
Regards

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 11:56 am
by allcarsnew007
Do you have a photo of the message?

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 11:57 am
by GoodBoyCar
If you are experiencing a "auxiliary battery malfunction," go to this article for a simple solution.

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 11:58 am
by Martin_Smith76
Yes, I do. The translated message instructs to go to the owner's handbook.

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 11:59 am
by allcarsnew007
It's possible that the issue is similar, but because your vehicle is a hybrid, it may not be. Hopefully, someone with the same car has encountered the same problem and can provide insight.

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 11:59 am
by Martin_Smith76
I replaced the 12V battery but saw no difference in the situation. I will either attempt to replace the auxiliary battery myself or choose to have it repaired by the dealer.
I connected an OBDII scanner and retrieved trouble code P2610.

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 12:00 pm
by allcarsnew007
Attempt modifying the section I altered

Re: 2016 C350e displaying a red battery icon. Refer to the owners manual

Posted: Wed Feb 28, 2024 12:01 pm
by Martin_Smith76
Hello, I have not made any changes to my automobile, yet it continues to display an error and is unable to operate on power. Additionally, I am unable to power it back on until the next day after shutting it off. On my journey to the Mercedes-Benz dealer, my car did not display any problems. The dealer informed me that the hybrid battery may be malfunctioning. I am now unsure of what actions to take, since I am limited to just transporting children with this automobile.