The Kia dealer rendered my vehicle inoperable after doing repairs and upgrades.
Posted: Tue May 14, 2024 1:27 pm
My dealer has rendered my MY22 EV6 inoperable, sometimes referred to as "bricked," after a service and software upgrades. The revisions included:
975.CV VCMS Update 1092.CV IBU Update 1105.CV/CV ICCU Update
While attending the event, I received a 12-volt notification on my phone. I have had identical problems before due to leaving the vehicle open for much of the day with the hood exposed.
Upon receiving the automobile, I saw that it was unlocked and prompted me to place the key against the start button, which I inferred was a result of the 12v battery. Upon arriving home, I discovered that I was unable to secure the vehicle using the keys, despite the functionality of the application. I corresponded with the vendor via email. There were no Kia technicians available on a Saturday, but I was able to conveniently lock and unlock it using the app.
During the night, I used a battery conditioner to charge the 12v battery, hoping that it would fix the problem. However, the issue remained unresolved. On Saturday morning, I transported my wife to the station using my own means of transportation.
Subsequently, while attempting to use the automobile once more, I discovered that the key for the ignition was non-functional. A little orange security signal will flicker, nevertheless I am unable to start the vehicle. Currently, the automobile is immobilised in the park position and there is no means to start the engine. Since the dealer is unwilling to retrieve it, the responsibility of recovering the item falls with me. I will handle it as a breakdown and return it to them.
The RAC will dispatch a flatbed truck, which will be used to tow and load the vehicle onto the flatbed. I am uncertain if skids will be effective on gravel. After doing an internet search, I was unable to find any instructions on how to manually disengage the parking brake.
Kia's technological advancements have a significant distance to go in order to catch up. I would not rely on them to do over-the-air system module upgrades. I delivered a functional vehicle to them, but it had two consecutive instances of mechanical failure. The last occurrence involved the 12-volt battery, which the company declined to replace under warranty.
975.CV VCMS Update 1092.CV IBU Update 1105.CV/CV ICCU Update
While attending the event, I received a 12-volt notification on my phone. I have had identical problems before due to leaving the vehicle open for much of the day with the hood exposed.
Upon receiving the automobile, I saw that it was unlocked and prompted me to place the key against the start button, which I inferred was a result of the 12v battery. Upon arriving home, I discovered that I was unable to secure the vehicle using the keys, despite the functionality of the application. I corresponded with the vendor via email. There were no Kia technicians available on a Saturday, but I was able to conveniently lock and unlock it using the app.
During the night, I used a battery conditioner to charge the 12v battery, hoping that it would fix the problem. However, the issue remained unresolved. On Saturday morning, I transported my wife to the station using my own means of transportation.
Subsequently, while attempting to use the automobile once more, I discovered that the key for the ignition was non-functional. A little orange security signal will flicker, nevertheless I am unable to start the vehicle. Currently, the automobile is immobilised in the park position and there is no means to start the engine. Since the dealer is unwilling to retrieve it, the responsibility of recovering the item falls with me. I will handle it as a breakdown and return it to them.
The RAC will dispatch a flatbed truck, which will be used to tow and load the vehicle onto the flatbed. I am uncertain if skids will be effective on gravel. After doing an internet search, I was unable to find any instructions on how to manually disengage the parking brake.
Kia's technological advancements have a significant distance to go in order to catch up. I would not rely on them to do over-the-air system module upgrades. I delivered a functional vehicle to them, but it had two consecutive instances of mechanical failure. The last occurrence involved the 12-volt battery, which the company declined to replace under warranty.