2018 Range Rover Evoque D180 HSE Dynamic

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JEEPWRANGLER2020
Senior
Posts: 88
Joined: Wed Jul 08, 2020 2:20 pm

Good evening, everyone.
I have just acquired a 2018 D180 HSE Dynamic and found it necessary to join the community to explore available resources. The application remains restricted to the former owner, necessitating resolution of this issue.
Bluewhaleeee
Moderator
Posts: 152
Joined: Wed Jun 08, 2022 2:40 pm

Which application? Acquiring my Evoque tomorrow
n1mrod
Moderator
Posts: 136
Joined: Thu Mar 12, 2020 5:10 pm

MercedesMan98
Moderator
Posts: 159
Joined: Fri Mar 20, 2020 8:40 pm

Have you completed all the procedures to synchronize the application with the vehicle?
If affirmative: You must contact JLR support, and they will assist you with the procedures to unlock the application from the prior owner. You must submit the documents; nonetheless, the procedure is straightforward.


If located in the UK, contact Land Rover Client Care at 0330 165 4912.
MercedesMan98
Moderator
Posts: 159
Joined: Fri Mar 20, 2020 8:40 pm

To use the app, you must purchase subscriptions for the modules of interest.
Hunger_for_love
Senior
Posts: 92
Joined: Tue Mar 10, 2020 8:44 pm

You may also visit your local dealer and request the removal of the prior owner; I did that, and they were really kind and executed the request without hesitation.
Gorrillaas
Senior
Posts: 83
Joined: Fri Jun 12, 2020 6:25 pm

Given the challenges JLR is facing with its IT systems as a result of the hack, they may lack the capacity to implement the required modifications.
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