Restocking on the Steering Rack

[maryem]

Has anyone had success getting this repaired? I was informed the replacement steering rack part was back-ordered until April or May. I am presently pursuing a Lemon Law case, and my vehicle has been at Mazda since 12/15/25. Attempting a final repair is within their legal 10-day window after receiving the certified letter. It worries me that they would try to install a used steering rack and claim they "fixed it." The replacement component is reportedly still on backorder.

[Jacob_Evans2001]

I recently had the rack on a '24 PHEV replaced and I'm in Canada. It took approximately 32 days for the repairs to arrive and be fitted after I brought it to the dealer in -30 temperatures when the power steering stopped working. As far as the dealer is concerned, the rack and motor arrived in separate packages.

[Lucas_Smith97]

The possibility that they install an outdated version should cause you concern. Even though my Dealer said they wouldn't, they went ahead and did it anyhow. Reason given: we are obligated to implement their suggestions. Fake news.

[maryem]

You should be worried that they might install an out-of-date version. Despite my Dealer's assurances to the contrary, they proceeded to do it anyhow. The stated rationale is that we must carry out their recommendations. Parody news.

[Lucas_Smith97]

The service printout contains the part numbers. From what I can tell, the part number you're looking for is KJK8-32-110C. The third iteration of the rack, 110B, is the one I finally settled on. Even if the new rack has been functional, I must confess that I am still enraged. I would really appreciate it if you could tell me the distinction between options B and C.

[Emma_Jackson2000]

Without the printout, I just picked up the vehicle. After they finish processing everything, the tech promised to email it to you. Hopefully, that's the correct part number!

[Emma_Jackson2000]