The occurrence of a knocking noise in the Model Y vehicle. What course of action should be taken?

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TeslaTom
Newbie
Posts: 3
Joined: Fri Apr 23, 2021 10:40 am

Since the initial purchase, my Tesla Model Y Performance has been experiencing a persistent banging noise originating from the front end. The vehicle in question is a late 2022 model with a 72 UK registration, originating from China.

Soon after acquiring the vehicle, I arranged for Tesla to do an inspection. According to their account, they also claimed auditory perception of a sound. The suspension bolts were inspected and confirmed to be torqued according to specifications, after which no further action was taken. I proceeded to submit another service request while the persistent noise persisted. The current hypothesis posits that the source of the issue may be attributed to the shocks, prompting the procurement of replacement components. The replacements have been delivered and installed subsequent to a period of many months of anticipation. Upon relinquishing the vehicle, I requested that they inspect the suspension joints, halfshafts, and differential for any signs of looseness or play, since these components may potentially be attributed to the issue at hand. The individuals have expressed their inability to locate any theatrical performance and have affirmed that all elements are functioning correctly, with no more components requiring replacement to resolve the problem.

I am currently uncertain about the appropriate course of action to pursue at this juncture. I am contemplating the possibility of initiating a process to return the automobile, however my preference is in achieving a resolution to the issue at hand. I would really appreciate any guidance or recommendations that you may have to provide.
SilverShade
Newbie
Posts: 3
Joined: Fri May 07, 2021 10:40 am

Kindly request Tesla to conduct an examination of the rear liftgate in order to ascertain its appropriate alignment and to confirm that it does not exhibit vertical movement while encountering uneven surfaces. My vehicle required modification since it emitted a sound like that of a snare drum while traversing almost all road surfaces. Following the repair, my auditory perception was limited to the sounds emitted only on uneven road surfaces. I have leased many motorized personal vehicles (MYPs) that emit audible sounds while traversing uneven road surfaces. It is well observed that the occurrence of typical sound when driving on roads characterized by a rough, rocky, and uneven surface is to be expected. In the vicinity of my residence, there exist many roads that share similar characteristics, resembling the situation described in your discourse. Additionally, the forthcoming year of 2022, pertaining to my academic pursuit in the Middle Years Programme (MYP), seems to exhibit comparable attributes to the circumstances you have outlined. Based on my observations, it seems that the source of the vibrations in my vehicle is the plastic material used in the back hatch. In the area where I reside, a significant proportion of the roadways have undergone resurfacing, resulting in a smooth driving experience and reduced noise levels inside the vehicle.
It is likely that my previous assertion may be incorrect. I would suggest considering the option of hiring many more motorized yellow vehicles (MYP) and doing a comparative analysis by driving them on the same route, if feasible.
vendimoto55
Senior
Posts: 83
Joined: Wed May 22, 2019 5:33 pm

I have reached a mileage of 44,000 miles. There are no audible rattling or banging sounds present. The auditory stimulus produced by the OP, sometimes referred to as the "knocking" sound, is deemed to deviate from the expected or standard acoustic patterns. Based on the available information, it does not seem to be indicative of a misalignment issue with the hatch.

Has the Supreme Court conducted a comprehensive inspection of all protective aero shields and suspension elements, or has it just focused on the front end?
RuthHimmic
Senior
Posts: 80
Joined: Tue Apr 12, 2022 11:10 am

The automobile owned by the original poster (OP) is a performance model Y, without aero shields.
TeslaTom
Newbie
Posts: 3
Joined: Fri Apr 23, 2021 10:40 am

The source of the noise may be confidently identified as originating from the front section of the automobile. I want to express a same sentiment as you. I am now experiencing many instances of internal rattling, which, while tolerable, are not ideal. However, the presence of a banging sound emanating from the front end of the vehicle is very concerning.

I have conducted tests on two other MYPs inside the same SC, and they too exhibit the same auditory disturbance. All vehicles were registered within a comparable timeframe, prompting speculation over the potential occurrence of a specific part-related fault during that period.
vendimoto55
Senior
Posts: 83
Joined: Wed May 22, 2019 5:33 pm

ElectricAnt54 clarified that they were referring to the underbody aerodynamic cover, rather than the wheel covers.

The user's text does not contain any information to rewrite in an academic manner. Are all of these autos right-hand drive? I am curious as to if there exists a potential problem with right-hand drive vehicles.
Paul1995
Newbie
Posts: 3
Joined: Thu Apr 22, 2021 10:40 am

Greetings, I am encountering a similar issue pertaining to a persistent noise originating from the frontal region. The auditory disturbance becomes apparent when the vehicle encounters potholes or road bumps, emitting a distinct "clunk" sound. Through online research, I stumbled onto a video demonstrating the replacement of endlinks manufactured by SPLPARTS. These endlinks include spherical joints and are said to provide a resolution to the aforementioned issue.

I will provide the video in this location with the intention of providing assistance, in the hope that it addresses the issue at hand.
TeslaTom
Newbie
Posts: 3
Joined: Fri Apr 23, 2021 10:40 am

There is absolutely no connection or correlation between the subject matter being discussed and the roll bar. After severing the connections, the presence remains unchanged. I conducted an examination of many different motor vehicle models, all of which exhibited the same behavior. It is plausible that the issue at hand is associated with slack present in the gears inside the drive unit. I have essentially abandoned the pursuit of a resolution.
Paul1995
Newbie
Posts: 3
Joined: Thu Apr 22, 2021 10:40 am

I really like my experience with the automobile; yet, the presence of this auditory disturbance is deemed unsatisfactory. When I bring my automobile to the service center in Italy, the technicians acknowledge the presence of the noise but express their inability to address the issue. According to their assertion, even in the event of a complete alteration of the frontal section, the noise would persist.

I attempted to experiment by substituting the two endlinks with those manufactured by SPLPARTS. Additionally, I discovered a supplementary video whereby the aforementioned components were replaced, resulting in a resolution of the issue.

However, the absence of endlinks in your test somewhat disheartens me, since I believed that the noise would not be there without those two original components.

However, is the noise perceived in a same manner by all individuals? Does the frequency remain constant or does it vary when the endlinks are not mounted?

Despite the automobile being seized by another individual, the noise emanating from the right front area is much reduced, to the point of being almost unnoticeable. On the contrary, individuals tend to have heightened sensory perception when operating a motor vehicle.

However, it is conceivable that we may be unable to effectively communicate our issue to Tesla and convey the urgency of its resolution. Obtaining a new automobile of this kind is not feasible.
Gorrillaas
Senior
Posts: 73
Joined: Fri Jun 12, 2020 6:25 pm

The level of noise remains consistent when the endlinks are unplugged. One potential factor that might contribute to the issue at hand is an excessive amount of play in the differential and drive shafts. This may be assessed by elevating one of the front wheels and then turning it in a back-and-forth motion. The vehicle I own emits a banging sound that resembles the presence of excessive play inside the differential mechanism. It seems that all MYPs exhibit this characteristic, since I have conducted test drives of many different vehicles. Furthermore, the act of engaging in this activity induces vibrations in the drive unit, hence amplifying the noise emitted by the front rearmost motor mounts. Simultaneous occurrences result in a conflation of sounds, leading to a perception of uniform auditory stimuli. I possess a degree of uncertainty about the auditory phenomenon I perceive during vehicular operation, while my efforts to identify other sources have been inconclusive.
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